Appointment Information

Walk-ins

This centre operates on an appointment basis. Walk-ins are accepted, however there may be an unavoidable wait as priority is given to patients who have a booked appointment with their GP.

Our medical centre operates on an appointment basis. Our appointment system caters for urgent, non-urgent, complex, planned chronic care and preventative healthcare.

If you need more time with your GP, please arrange an extended consultation when booking your appointment. Please advise reception staff if you have more than one issue to discuss so the appropriate consultation time can be booked.

Urgent appointments will be seen by the next available GP. Please advise reception if you believe you require an urgent appointment. Urgent appointments will be triaged by the nurse on duty.

If you are a regular patient, telehealth services may be available. Telehealth services are at the discretion of your GP. Please contact the practice for more information.

At times you may experience a waiting period due to GPs tending to urgent or complex medical issues. We apologise for any inconvenience and appreciate your understanding.

For after-hours care, our After-Hours Doctor Derwent practice is available to support you.

Opening Hours
Monday to Friday: 6pm – 10pm
Weekends & Public Holidays: 9am – 6pm

Location
Unit 1 / 254 Main Road, Derwent Park TAS 7009

Contact Details
Ph: (03) 6169 9540
Email: clinicadmin@afterhoursdoctorderwent.com.au

Alternatively, for after hours support, the Hello Doctor service can provide care between 8pm – 8am. Ph: 134 100

Depending on circumstances and considering the safety of all, nursing home and home visits may be provided to patients. Visits must take place during clinic hours and are at the discretion of the individual GP. If a home visit isn’t appropriate, a telephone consultation may be offered as an alternative.

Please dial Triple Zero (000) or attend the nearest hospital in an emergency. The nearest hospital to the centre is:

Royal Hobart Hospital
48 Liverpool Street
Hobart TAS 7000

(03) 6166 8308

For patients with language difficulties a telephone translator service can be arrange on 131 450. For patients with hearing difficulties an Auslan interpretors can be arranged on 1300 287 526. Please advise the receptionist if you think this might be needed.

Payment is required on the day of the consultation and can be made by cash, EFTPOS or Credit Card (excluding Diners and AMEX cards). Workers compensation patients must provide a claim number each time they present for a consultation.

Results and recalls under review.  Please phone the Practice for any questions.

These must be done during a consultation with your GP. Repeat referrals are given at your GPs discretion and you may be charged a fee.

You must make an appointment to get a medical certificate and, we regret they cannot be backdated.

Our practice values your privacy. At times, we may email you from our secure email system or practice software. You may also receive SMS messages if you have opted-in to receive them. Please note, to protect your personal information, we are unable to accept email communication from patients.

Results and recalls under review.  Please phone the Practice for any questions

Our medical centre complies with all confidentiality and privacy obligations. Please refer to our Privacy Policy or ask reception.

New Norfolk Health Centre

New Norfolk Health Centre is proudly located in the heart of New Norfolk, delivering accessible, high-quality healthcare to the Derwent Valley community and surrounding regions.

We warmly welcome new patients and operate as a mixed-billing practice!

Our dedicated team of doctors, nurses, and administrative staff work collaboratively to provide compassionate, patient-centred, and family-friendly care. We offer a comprehensive range of services, including nursing home visits and geriatric care, ensuring all patients receive the support, continuity, and attention they deserve. We are committed to delivering thorough, personalised support to every individual and family who walk through our doors.

With a strong focus on preventative health, family and children’s health, and chronic disease management, New Norfolk Health Centre is here to support the wellbeing of our community at every stage of life.